"I thought that only large companies could afford to take Web check payments."
That used to be the case. But with DOCPAY Online, even a small medical or dental practice can easily afford this convenience. The cost is low. There is a one-time setup fee of $49.95 (which is waived for DOCPAY ACH Bundle clients) and a monthly web payment gateway fee of only $15 per month. The only other cost is a small 'per transaction' fee (less than the cost of a credit card transaction). [ Return to Questions ]
"I don't have a web site. How can I take payments on the Web?"
We provide a personalized web-based payment site for you. You don't have to be technical or know anything about putting things on the web to participate. If you already have a web site, we can give you simple instructions for having your web programmer add a "Pay My Bill Online" link to your existing web page.
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"How will my patients know to pay online?"
Either place a line on your monthly statement that says, "Save a stamp - pay your bill online at www.docpay.com/___your name___.html" or stuff an insert in your statement that tells them about the new payment option. We can even provide the inserts for you at no cost. [ Return to Questions ]
"If I already have a web site, can I accept payments through it?"
Sure! If you already have a web site, we can provide you with the instructions on how to add a "Pay my bill online" button to your existing site. The patient clicks on the button, which takes him to our payment site. Once the payment is complete, it returns him back to your site. [ Return to Questions ]
"How will my office know a patient has paid and receive payment?"
If you have an email address, we will email you a notice each time a payment is received so you can post it against a patient's account. DOCPAY will electronically credit your account as soon as it clears the bank. (The patient is also emailed a payment receipt as soon as the payment is entered.) [ Return to Questions ]
