DOCPAY™ vs "In-House Collection" DOCPAY™ In-House Collection Methods With DOCPAY™, Payments Occur Automatically! The practice already has the patient's pre-authorized checks in house. Each month the staff person simply endorses all that month's DOCPAY™ checks and deposits them in the bank. There is NO WAITING ON THE PATIENT TO MAIL A CHECK! Depends on Patient's Initiative to Mail a Payment Most patients have good intentions to make regular payments. However, it's hard to deposit "good intentions". Sometimes paying the doctor is just not their highest priority. No Money Wasted on Postage and Billing Supplies No bill needs to be sent, the payments have already been received! $$$ spent on Postage and Billing Supplies With in-house collection, every month billing reminders must be sent to encourage the patient to send in their monthly payment. Phone calls are sometimes needed to get past due accounts collected. This costs both valuable staff time and money! Convenient for the Patient Nothing for the patient to do since payments are made automatically. Hassle for the Patient to Pay Every Month In-house billing costs the patient more also. Every month the patient spends time and postage sending you a check. Avoids Conflict with Patient Over Past Due Accounts The patient knows that the old balance is being paid off gradually and consistently through the DOCPAY™ Payment Plan. Patients are not hesitant to appoint for other work when they know that they are current on their payment obligations to the practice.. Patient With Past Due Accounts Are Less Likely to Return When Work is Needed Most accounts will at some time or another miss a payment here and there. When that does occur, the conscientious patients are hesitant to appoint for new elective procedures. This results in lost revenue to the practice and poorer health for the patient.
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